jiliho Terms and Conditions

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1. General Provisions and Definitions

These terms and conditions ("Terms") form a legally binding agreement between the jiliho online gaming platform ("Platform", "we", "us") and the users of this platform ("User", "you", "your"). By using jiliho's website, mobile application, or any related services, you agree to comply with all provisions of these Terms.

The key definitions used in these Terms are as follows:

• "Platform" — refers to jiliho's website (https://jiliho.lat), mobile app, and all associated services.
• "Account" — a registered user's personal gaming account.
• "Balance" — the amount of real money deposited in the account.
• "Bonus Balance" — funds received from promotional offers that cannot be withdrawn before certain conditions are met.
• "Wagering Requirement" — the specified multiplier of the bonus amount that must be wagered before the bonus funds can be withdrawn.
• "Site" — the website https://jiliho.lat.

jiliho is an online gaming platform operated solely for entertainment purposes. We are committed to ensuring a safe, transparent, and responsible gaming environment. These Terms are formulated in accordance with the applicable laws of Bangladesh.

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2. Eligibility and Account Registration

2.1 Age Requirement

To open an account on jiliho and use the gaming services, you must be at least 21 years of age. This platform is for users aged 21 and above only. Registration by minors is strictly prohibited and any such account will be terminated immediately.

2.2 Single Account Policy

Each user may hold only one account. Opening multiple accounts by the same person (using multiple devices, different names, or different identities) is strictly prohibited. If such a violation is detected, all associated accounts will be terminated and the balance may be forfeited.

2.3 Registration Process

You must provide accurate and truthful information at the time of registration. The following details will be required:

• Full name (as per National ID card)
• Valid mobile number (registered with bKash, Nagad, or Rocket)
• Date of birth
• A strong password

jiliho reserves the right to terminate an account and forfeit the balance if false or incomplete information is provided.

2.4 Identity Verification (KYC)

jiliho reserves the right to verify a user's identity at any time. You may be required to provide a copy of your National ID card, passport, or birth registration certificate for verification. If verification documents are not submitted within the specified time, the account may be temporarily suspended.

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3. Account Security

It is your sole responsibility to keep your jiliho account login details (username and password) completely confidential. You must not share this information with any third party.

• You are fully responsible for all activities carried out through your account.
• If any unauthorized access or suspicious activity is detected on your account, notify us immediately via live chat.
• For security purposes, it is recommended that you change your password regularly.
• Always log out after using a public or shared device.
• jiliho will never ask for your password via email or chat — any such request is fraudulent.

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4. Deposits and Withdrawals

4.1 Deposits

The following methods are supported for depositing funds on jiliho: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳300 (three hundred taka) for each method.

• Deposited funds are generally credited to the account immediately.
• If a deposit is delayed for any reason, please contact live chat with the transaction reference number.
• The mobile number or bank account used for the deposit must be registered in your name.

4.2 Withdrawals

The minimum withdrawal amount is ৳800 (eight hundred taka). Approved withdrawals are generally processed within 1 hour.

• The mobile number or bank account used for withdrawal must be in the registered name on the account.
• If there is an active bonus balance and the wagering requirement has not been met, withdrawal may not be possible.
• If additional security verification is required, withdrawal processing may take extra time.
• jiliho reserves the right to suspend and investigate any suspicious withdrawal request.

4.3 Currency

All transactions on jiliho are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.

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5. Bonuses and Promotions

5.1 Welcome Bonus

New users are eligible for a 150% welcome bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 gives a ৳1,500 bonus, making the total balance ৳2,500. Depositing ৳28,000 gives a ৳20,000 bonus, making the total balance ৳48,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15x. This means the bonus balance becomes withdrawable after wagering 15 times the bonus amount.

• Before the wagering is completed, only the originally deposited funds (where applicable) may be withdrawn.
• If the wagering is not completed within the specified time from the date the bonus was received, the bonus may be cancelled.
• Certain games may not count toward fulfilling the wagering requirement — contact live chat for details.

5.3 VIP Cashback Program

jiliho's VIP program has five tiers, each offering weekly cashback:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback
• Diamond — up to 1.0% weekly cashback

5.4 General Bonus Terms

• A bonus offer applies only once per user, household, device, IP address, and payment method.
• If abuse of the bonus system or fraud is detected, the bonus and any related winnings will be forfeited.
• jiliho reserves the right to modify or cancel any bonus offer.

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6. Gaming Rules

6.1 Game Operation

All games available on jiliho are operated using software from reputable game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, and Ezugi). All games use Random Number Generator (RNG) technology to ensure fair play.

6.2 Game Results

Game results are entirely automated and determined by RNG. jiliho and its staff do not influence game results in any way. If an incorrect game result is displayed due to a technical error, jiliho has the right to restore the correct result and reclaim any incorrectly awarded prizes.

6.3 Technical Issues

jiliho is not responsible for game sessions interrupted due to loss of internet connection or other technical issues. However, in such situations, we will make every effort to assist you in resolving the problem.

6.4 Responsible Gaming

We place the highest importance on responsible gaming. Our Responsible Gaming page contains detailed information on setting gaming limits and self-exclusion procedures.

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7. Prohibited Activities

The following activities are strictly prohibited on the jiliho platform. Violating these prohibitions will result in immediate account termination and balance forfeiture:

• Operating an account in the name of a minor (under 21 years of age) or playing on their behalf.
• Opening or operating multiple accounts.
• Abusing the bonus system — such as claiming bonuses across multiple accounts in the same household or on the same device.
• Using fraudulent payment methods, such as filing chargeback claims.
• Playing games using hacking, bots, or automated software.
• Attempting to manipulate game results in coordination with other users.
• Using the platform for money laundering or any other illegal financial activity.
• Threatening, harassing, or behaving inappropriately toward jiliho staff.
• Attempting to bypass the platform's security systems.

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8. Intellectual Property

All content published on the jiliho website — including logos, trademarks, designs, graphics, text, software, code, and databases — is the exclusive property of jiliho or its respective licensees, and is protected under the applicable intellectual property laws of Bangladesh.

You are granted limited permission to use the platform for personal, non-commercial purposes only. The following activities are expressly prohibited:

• Copying, reproducing, or distributing jiliho's content.
• Modifying or using jiliho's logos or trademarks.
• Decompiling or reverse engineering any part of the platform.
• Running unauthorized advertisements using jiliho's name or brand.

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9. Limitation of Liability

9.1 Service Availability

jiliho strives to provide uninterrupted service to the best of its ability. However, the service may be temporarily unavailable due to maintenance, technical upgrades, or unforeseen circumstances. In such situations, users will be notified as far in advance as possible.

9.2 Limitation of Damages

jiliho bears no liability in the following cases:

• Financial losses resulting from gaming.
• Losses resulting from the user's own negligence or the actions of third parties.
• Game sessions interrupted due to loss of internet connection or device failure.
• Delays or failures by third-party payment processors.

9.3 Compensation

You agree to protect and indemnify jiliho, its directors, employees, and partners from any claims or damages arising from your breach of these terms and conditions or misuse of the platform.

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10. Account Closure & Termination

10.1 Closure at User's Request

You may request the closure of your account at any time via our live chat or email. Any available balance can be withdrawn before the account is closed, however bonus balances with incomplete wagering requirements will be forfeited.

10.2 Termination by jiliho

jiliho reserves the right to temporarily suspend or permanently terminate an account in the following circumstances:

• If any provision of these terms and conditions is violated.
• If fraudulent or unlawful activity is detected.
• Failure to verify identity or provision of false information.
• If the account remains inactive for an extended period (more than 18 months).
• Upon the order of a court or relevant authority.

10.3 Inactive Accounts

An account will be considered inactive if there is no login or transaction for 18 consecutive months. A monthly maintenance fee may apply to inactive accounts. If the balance reaches zero, the account may be closed automatically.

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11. Changes & Updates

jiliho reserves the right to change, revise, or update these rules and terms and conditions at any time. Users will be notified in advance of significant changes where possible.

• Continued use of the platform after any changes will be considered as your acceptance of the updated terms and conditions.
• It is your responsibility to check this page regularly and stay updated on the latest terms and conditions.
• The date of changes will be shown at the top of the page as the "Last Updated" date.

These terms and conditions are governed by the applicable laws of Bangladesh. In the event of any dispute, a resolution will first be attempted through negotiation.